Contact

Location: Melbourne, VIC

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A technology evangelist looking forward to collaborate & steer Australia’s technology sector by motivating the new graduates & young minds towards a brighter tech future.

Work Experience

IT Solutions & Continuous Improvement Lead | Nov 2023 [Current]

Melbourne Connect Liaison Office The University of Melbourne | Melbourne, Australia

IT Systems & Solutions Officer | Jun 2020 - Nov 2023

Melbourne Connect Liaison Office The University of Melbourne | Melbourne, Australia

• Supported Product Owners in delivery of two major web projects.
• Supported end-users in navigating day to day precinct systems such as room booking system.
• Implemented a service management & issue ticketing system for the precinct wide users.
• Developed finance related automation for daily operations reducing chances of human error & time by 91.7%.
• Developed automation for legacy client data migration reducing time requirements by 60%.
• Coordinated with Enterprise Architects in implementation of precinct-wide Identity Management System (Akamai).
• Coordinated with multiple departments for effective & efficient service delivery at Melbourne Connect.

Business Analyst (Sales) | April 2021 - May 2021

Xugar | Melbourne, Australia

Technical Product Manager | Jul 2018 - Feb 2019

Edysor Edutech Solutions Pvt Ltd | Udaipur, India

• Lead the digital transformation of higher education consultancy from offline to online operations.
• Coordinated with 3rd-party developers to deliver the web project.